In case you’ve still got funds left in your Nuri Vaults, you can recover them with just your keys and an external crypto wallet.
To restore the funds in your Bitcoin Vault, you’ll need your main, backup, and reference key. The main and backup key are the ones you saw once and wrote down upon the Vault opening, whereas the reference key was sent to you via email. With these keys, you can recover your bitcoin following this detailed step-by-guide.
For your Ethereum Vault recovery, all you need to do is type in your seed phrase into another Ethereum wallet and you’re good to go. The seed phrase, sometimes also known as recovery key, was displayed once when you opened your Vault. Upon our recommendation, you wrote it down on paper and stored it safely.
Please note: With your Nuri Vaults being self-custody crypto wallets, you are the sole keyholder. This means only you can access, move, or recover the funds in them. Neither Nuri nor any of our partners can or could see or share your keys or seed phrases. We strongly recommend to always keep your keys in a safe place and never share them with another person.