Your keys, your coins: our Nuri Vaults are classic self-custody wallets, with you being the sole key holder. In case you’ve still got funds left in your Vaults after Nuri's closure, you can recover them externally.


Please note: Only you can access, move, or recover the funds in your Nuri Vaults. Neither Nuri nor any of our partners can or could see or share your keys or seed phrases. We strongly recommend to always keep your keys in a safe place and never share them with another person.


Ethereum Vault

Recovering your Ethereum Vault is as easy at it gets. All you need to do is type in your seed phrase into another Ethereum wallet and you’re good to go.


The seed phrase, sometimes also known as recovery key, was displayed once when you opened your Vault. Upon our recommendation, you wrote it down on paper and stored it safely.


Bitcoin Vault

To recover the funds stored in your Bitcoin Vault, you'll need your Vault's main, backup, and reference key. You wrote down the main and backup key as a backup copy on paper when you created the Vault. The reference key was sent to you at the same time via email.


And here's how it's done:

  1. Download and install the BitGo recovery app via this link. With this version, you won't need your password.

    For Mac, choose the file ending with .dmg, for windows the one ending with .exe, and for Linux you'll want .deb.

     

  2. Open the recovery application and select the option Non-BitGo Recoveries
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  4. Select Non-BitGo Recoveries again. Then set the Wallet Type to Bitcoin and the environment to Mainnet.

     

  5. Now you need your main and backup keys, each containing twelve words. Enter these in the Bip39 Private Key Recovery tool here in all lower cases, then click Generate Keys.
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  7. Copy and paste the new main key into the recovery program under Box A Value, the new backup key under Box B Value, and your reference key and paste it into Box C Value.
    In case you get an error message saying "This field should be a JSON object. JSON objects begin with a {and end with a}", you can simply ignore it.
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  9. In the field Destination Address, add a Bitcoin wallet address to which your bitcoin should be sent. Only legacy Bitcoin addresses that start with a 1 and SegWit addresses that start with a 3 are currently supported.

     

  10. Leave Wallet Passphrase as well as API Key blank and leave the Address Scanning Factor at the default value of 20.

     

  11. Click Recover Funds. This process may take a few minutes.

     

  12. Once successful, download the JSON file. Open the file, search for transactionHex and copy the content of the brackets after as shown in the image below.
    For Windows, you can for example use Wordpad to do so:
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    For Mac, Mozilla Firefox or TextEdit can be an option. Click the arrow to expand it.
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  13. Optional: To view further details of your transaction, insert the transactionHex here. You'll now see the Bitcoin recipient address, network charges and other data.

     

  14. To authorise the transaction, paste the transactionHex here on BlockCypher and click Broadcast Transaction.
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  16. Once the transaction is successful, the transaction ID will be provided and it becomes trackable.